Queen Vegas Casino

Updated 20 November 2022
Queen Vegas Casino
Payout 1-7 days
Win Rate 97%
100 Mega Spins Welcome Bonus
Overall Rating
8.9
License and Security
Payout
Device Optimisation
Gaming Experience
Bonus Offers
Customer Support

General Info

Devices
windowsiosandroid
Website
queenvegas.com
License
Malta Gaming Authority, UKGC
Launched in
2011
RTP %
97%
Minimal Deposit
C$10
Minimal Withdrawal
C$20

Pros

+Many branded, unique games
+Large range of progressives
+Many live dealer game options
+Wide choice of withdrawal payment methods
+Excellent loyalty scheme
+Language options include English and French
+Fair gaming certified by iTech Labs
+MGA and UKGC licensed
+Welcomes players from Canada and accepts CAD
+Established since 2011

Cons

Welcome bonus could be improved
C$10,000 per month withdrawal limit
Limited options on customer support
Full audit certificate not available for viewing

Currencies

AUD
CAD
CHF
DKK
EUR
GBP
GBP
NOK
RUB
SEK
USD
ZAR

Deposit methods

EcoPayz EcoCard
Interac
MuchBetter
Paysafecard

Screenshots

QueenVegas Casino Review

QueenVegas Casino Canada is the latest Canadian casino to join the Bojoko family. Are you ready for some royal pampering?

Queens and Kings are welcome at Queen Vegas Casino. Our website has been operational since 2011, so we have a lot of experience and expertise.

Our casino is hosted by the cheerful Mary Chip, a spectacular dancer from Charleston from the 1920s. The look of our site is still elegant, but we’ve kept it clean and user-friendly.

QueenVegas is also a very safe place to play. We have a prestigious MGA license, so our casino complies with all European regulations.

In addition, we have also obtained a license from the UK, so our operations are being tracked in several directions. High-quality SSL encryption protects your personal information and your money.

However, these are probably the most important things for your enjoyment: the games are available at every start and great bonuses can be redeemed even daily!

Casino Games1100+
Casino TypeInstant Play, Mobile, Download
LanguagesFinnish, German, Norwegian, English, French, Swedish
Countries RestrictedAustralia, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, France, Greece, Hungary, Iran, Israel. Italy, Lithuania, Metropolitan France, Mexico, Philippines, Portugal, Puerto Rico, Romania, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Switzerland, Turkey, United States
OwnerSkill On Net Ltd. Casinos
Live ChatYes
Support Email[email protected]

 

Expert’s comment
Upon accessing Queen Vegas I was immediately greeted with a very imposing advert for its bonus - only available on Viking styled game Thor: The Trials of Asgard. The design wasn’t the best and it seemed to be cut off halfway down, whether that was because of my WiFi connection or by design I wasn’t sure, but either way, it gave a mixed first impression.

That bonus gave the player 100% up to $300, which isn’t amazing but is nothing to be sniffed at, as well as 50 free spins.

Once I’d navigated that slightly affronting landing page, the next step was signing up to the website, which was quick and painless. I was asked for all the usual information: my name, address, phone number, email and username. With a few quick swishes of the keyboard and mouse, I was registered and through to the homepage.

The layout and the colour scheme didn’t really inspire me to play if I’m being brutally honest. The brown, very basic design reminded me of a depressing sitcom your Gran used to watch in the late 1980s.

Additionally, the site just felt a little clunky to use with lots of menus that took a few seconds to open up. This slowed down the browsing experience and made me a little reluctant to fully browse the site.

One thing I did like about the site was that it told you how much minimum stake you could do for each game, which saved a lot of clicking in and out to find out that information. Queen Vegas also has a full range of slot games and live casino offerings, which make up for the poor design a little bit.

Rating
8.8
Casino expert at casinosters.ca

QueenVegas Casino Bonuses

Welcome Bonus

For first-time players, QueenVegas Casino offers a Welcome Bonus with requirements listed further: minimum deposit of C$10 and wagering of 60x.

  • 100 Mega Spins.
Expert’s comment
When I got through to the Queen Vegas homepage I was greeted with a whole bunch of bonus options. As well as that 100% bonus and free spin option, there were also spins packages available at a reduced price, Spina Colada bonus offers and a whole host of bonuses for different games.

Players could also win extra mega spins with a win in at least three buy-in tournaments. I liked the mix of different options, while the few exclusive bonuses are always nice to have up your sleeve. There didn’t appear to be any cashback, which is always a bit annoying.

Rating
9.2
Casino expert at casinosters.ca

QueenVegas Casino Games

We have filled our game library with more than 3,000 casino games. There are plenty of online slot gamess, card games, video poker, jackpots, and live casino tables.

Our games were mainly created by leading game suppliers including NetEnt, Microgaming, Yggdrasil and Play’n GO, for example. So you can be sure that there is no shortage of quality casino entertainment.

Our most popular slots include Book of Dead, Bonanza, Starburst, and Valley of the Gods.

If you want something a little more challenging, you can avail yourself of one of our numerous jackpot games incluiding Divine Fortune, Holmes and the Stolen Stones and Mega Fortune, for instance.

Game TypeBest Titles
Online SlotsRich Wilde and the Book of the Dead, Wolf Gold, Big Bass Bonanza, Ace of the Gods, Rainbow Riches, Joker’s Jewels, Jammin Jars, Mustang Gold
Roulette GamesGrand Roulette, European Roulette, Roulette VIP, Immersive Roulette, Lightning Roulette
Card GamesAmerican Blackjack, Power Blackjack, Cashback Blackjack, One Blackjack, Blackjack European
Video PokerAces and Faces, Deuces Wild, Double Down Poker, Jacks or Better, 2Ways Royal, Joker Poker
Live Dealer GamesThe Las Vegas Collection, Crazy Time, Grand Roulette, Cash or Crash, Sweet Bonanza
Jackpot GamesAce of the Gods, Freshin’ Frenzy, Mega Jackpot, King Kong Cashpots, Bouncy Balls

 

Expert’s comment
I headed to the slots section of the website first and tried out a few of those games. There didn’t seem to be much of an exclusive offering here, and a lot of the slots offered by Queen Vegas can be found across the internet - but never mind, they’re still fun to play!

I headed for Book of Dead (Play’n GO) because I know it’s a pretty good game and I can play it easily. This is a vaguely Indiana Jones themed game that has a smattering of Egyptian mystic about it too. It’s a fun experience but I wasn’t having much luck, so I headed for new shores.

I headed for Vikings Go Beserk (Yggdrasil) because how can you not with that name? But would I be going berserk, or could I find my happy place amongst this game? Straight away the design appealed to me - it was a fun looking game, with cool cartoon graphics and plenty of aspects (rage meter for free spins) to keep a player engaged.

This game was really fun and fed me lots of small wins to try and keep me going, but the losses just outweighed the fun and I exited for some table games.

At first, I didn’t think Queen Vegas offered a live casino, but I found it semi-hidden inside one of the drop-down menus so all was well again. I headed for Lightning Roulette (Evolution) because there’s a fun gameshow element to the game, plus you can really win big if you land on one of the fun multipliers.

It worked really well and the dealer was good value, too,

I tried out some American Blackjack and all was going well before there appeared to be a catastrophic meltdown of the site. I’d placed bets on five hands and hit the deal button, but nothing happened and I was forced to reload the game.

But, problems aside, I liked the game. It moved quickly and the design was really nice and pleasing.

Rating
9.4
Casino expert at casinosters.ca

QueenVegas Casino Software Providers

To bring this extensive gaming library to the player, QueenVegas casino partnered up with some of the best providers in the field, such as Microgaming, Pragmatic Play and others.

Software ProviderNameGames
microgamingMicrogamingMega Moolah, Mermaid’s Milllions, Pharaon’s Fortune, Tomb Raider
NetEntNetEntGonzo’s Gold, Jingle Spin, Starburst XXXtreme, Finn and the Swirly Spin Slot
Pragmatic PlayWolf Gold, The Hand of Midas, Sweet Bonanza, Gates of Olympus
Elk StudiosCrusader, Chi, Hit it Big, Wild Toro, Wild Seas, Ivanhoe, The Lab
Thunderkick logoThunderkickGods of Rock, Wild Heist, Turning Totems, Toki Time, Sunset Delight, Spectra, Frog Grog

QueenVegas on mobile

All of our games can be enjoyed directly on the go from your mobile phone or tablet’s web browser.

Expert’s comment
I tested this section of the site from a coffee shop next to the beach in Raglan, don’t worry there’s a point to this story, and it worked really well over my 4G connection. And if it’ll work well here, it’ll work well anywhere.

I played Starburst (NetEnt) first. This is a game I’ve come across a lot, and it’s always pretty fun to play. It has a pretty basic layout, which works well over mobile because there’s not a lot of complicated graphics to load up, and this version of the game seems specifically formatted for mobile.

American Blackjack Turbo was up next, but to be honest I wasn’t impressed with the Windows 95 style graphics and stilted electronic voice. Plus I got 21 in two of my three hands and the dealer landed on it as well so that left a sour taste in my mouth!

However, it did all run smoothly so I can’t really give Queen Vegas a bad score for their mobile offering. Queen Vegas doesn’t get top marks because of that awful design, but it’s still pretty good.

Rating
9.2
Casino expert at casinosters.ca

Live casino games

Our live casino consists of live games from high-quality game makers, including Evolution Gaming and Pragmatic Play.

Gaming options include Live Roulette, Live Blackjack, Live Baccarat, Casino Hold’em, Lightning Roulette, Dream Catcher, Crazy Time, and Mega Ball.

There are betting options for all gaming budgets. Best of all, there are plenty of tables open 24/7 and you can enjoy the authentic atmosphere of a live casino whenever it suits you best.

Safe gambling – is QueenVegas casino safe?

Here at QueenVegas Casino, we want our players to play within their control and to have fun.

To make Responsible Gambling in Queen Vegas easier as well, we’ve created tools for players to manage their own gaming. These include:

  • Deposit limits
  • Self-evaluation
  • Deadlines
  • Ice periods
  • Temporary or permanent account closure

If we notice any signs in the player’s behaviour indicating a gambling problem, we will contact them.

Support

You can get in touch with a member of our customer support team via email on [email protected]

Expert’s comment
I wanted to ask the customer support team about when I’d need to provide further ID documents. I clicked on the support button and was directed to the live chat banner, which appeared to be the only method of support Queen Vegas offered. However, after further investigation, I found an email option too, but it wasn’t very clearly advertised.

After a couple of minutes wait, a customer service agent was assigned to me and I was told that I’d need to provide some ID verification to process withdrawals.

This was all well and good, except when I needed additional support. The live chat option appeared to be a dead area of the website, and I couldn’t even get through to chat to someone when I needed help!

Rating
9.2
Casino expert at casinosters.ca

KYC & Documents

As a licensed online casino operator, we are obliged by law to verify the identity of our players.

This is an industry-wide procedure that is in place to safeguard against money laundering. You may therefore be asked to submit:

  • Utility bill no older than 6 months
  • Copy of the front of your credit card (for security reasons, please ensure that the middle 8 digits on the front of your credit card are hidden)
  • Proof of ID (Passport/Driving Licence etc.)
Expert’s comment
I wasn’t asked to provide any documents or to do any account verification while I was signing up for Queen Vegas. Customer service did inform that that I’d need to upload some verification documents before I was able to withdraw. Thankfully, all that I needed was proof of address and proof of ID, so I uploaded a scan of my passport and one of my power bills.

It was easy to find where to do the upload and it all went through nice and smoothly, plus Queen Vegas were able to assess and approve my documents within 12 hours.

But then I hit a hitch - as I explain in the section below. But essentially, I had to upload my documents twice and that caused delays I could have done without.

Rating
9.2
Casino expert at casinosters.ca

Banking

We accept a variety of payment methods including the best bank debit and credit cards, wallet options as well as prepaid vouchers.

Expert’s comment
I always try to avoid depositing money via bank transfer where I can. In Canada, it’s really hard to get that money back so using an e-wallet is always my go-to. Queen Vegas were excellent in this regard and included my prefered payment operator as one of their deposit methods.

I had my $50 in my account and ready to go in a matter of pain-free moments, so I can’t fault Queen Vegas in that regard.

Customer service told me that it would take between two and seven days to process withdrawals. There was also a helpful prompt that told me to upload my verification documents before I could complete my withdrawal.

However, there was a major snag: once I’d uploaded by documents, the Queen Vegas system didn’t seem to recognise it and wouldn’t let me withdraw my money without uploading documents - which I had already done!

So that caused delays before I could even try to withdraw my money! I must say, once I was able to withdraw money it landed in my bank account within 12 hours, which is excellent.

Rating
9.2
Casino expert at casinosters.ca

Our Verdict

Expert’s comment
QueenVegas has fewer gaming options in comparison to its contenders on the market, but still, provides remarkable services to gamblers. With its many payment options and cooperation with famous software providers, QueenVegas casino is definitely worth checking out.
Rating
8.9
Casino expert at casinosters.ca
Written By
Brian Morin Casino Reviewer, Content Editor
Brian works in iGaming since 2018 reviewing online casinos, writing guides, and trying new games and strategies. His rich experience in gambling helps the Casinosters team provide you with honest reviews, profitable bonuses, and rewards. Brian is a big fan of video slots and traditional casino card games.
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Queen Vegas Casino
Queen Vegas Casino
8.9