BitStarz Casino Review
BitStarz Casino Canada is your one-stop shop for the best games on the online gambling market.
As a player you can play quality games by the likes of IGT, BIG TIME GAMING, QUICKSPIN, NETENT, YGGDRASIL, MICROGAMING and Play’n GO amongst others. This means you have access to hundreds of online pokies, card and table games, live casino games and jackpot games.
We hold multiple licenses by prominent authorities in the field, including from Estonia and Sweden. As a result, Canada can sign up, make a deposit and play games.
Besides providing 100% secure payments, we also provide quick withdrawals without any fees or surcharges.
Most importantly, we offer 24/7 customer support so you can reach us at whatever time or day you require assistance.
Despite these pretty nifty add-ons, BitStarz Casino might not be error-free all through. However, there’s nothing wrong with being optimistic, right? So without further ado, let’s see what this wagering platform has to offer.
On my first visit, I got myself up to speed with incentives and other relevant information binding BitStarz Casino. To be a partaker, a tap on the "Sign Up" icon was just in line with my gambling aspirations on this wagering platform.
Registration on BitStarz was one of the easiest I’ve ever seen. For context, the first and only page required details ranging from First Name, Last Name, Email, and a preferred BitStarz Password. Expecting to see a second-page pop-up after clicking the "Let’s Go" icon, I was shocked to see myself land on this online casino’s welcome page. Swift and easy? Yes!
With a white-turquoise colour scheme, all wagering-related activities should be seamless to perform. Featuring icons that are well placed, matching your device’s screen, navigation and hitting the proper menus shouldn’t be daunting.
Proceeding to make my first deposit, I encountered something reminiscent of a verification form. If you’re looking to know more, read the appropriate sections below.
BitStarz Casino Bonuses
Although BitStarz Casino features a Welcome Bonus for all new players, taking a look at the bonus terms and conditions made me lose interest in opting for any incentives.
Why? The wagering requirements on the show didn’t accentuate my needs as I didn’t intend to place wagers for long periods. With unsavoury events at some other online casinos, I had to take this precautionary step to avoid getting into precarious situations at this iGaming destination.
However, Canadians who are interested in bonuses should, by all means, go ahead. As long as you’re sure of placing wagers for long periods, you should be fine.
That said, opting in for BitStarz Casino bonuses is pretty easy and straightforward. For context, heading to the cashier section to make my first deposit, I saw the caveat—"Get Welcome Bonus on Your 1st Deposit"— and two checkboxes (Claim and No Thanks).
Although I checked the second box, Canadians looking for rewards should tick the "Claim" option. While there’s a legible Bonus Code section on this page if you have one, BitStarz Casino rewards you without inputting one. So, if you’ve opted to claim bonuses, you should be in the clear.
BitStarz casino slots and games
We have hundreds of the best casino games on the marked hosted within our game portfolio.
These games are powered by the likes of NetEnt, Microgaming, Quickspin and Thunderkick amongst others.
Amongst some of the hottest games on offer, there is the newly-released Gordon Ramsay’s Hell’s Kitchen, Gonzo’s Quest Megaways, Piggy Riches Megaways, Reel King Mega and 5 Families.
Jackpots fans are also in for a good time with games available including Mega Moolah, The Catfather Part II, Jackpot Express, Rainbow Jackpots and Jackpot 6000 amongst others.
With slot games taking a massive chunk of the total games, I began my wagering adventure in this segment. Although choosing wasn’t the most straightforward task, I finally settled for the Yggdrasil Gaming Slot - Vault of Fortune. In the hopes that my fortunes might come good at this online pokie, I got spinning.
After taking fourteen spins valued at €0.20 each, I made little wins on just three occasions. Well, I’d have to say that my fortunes took a big hit, negatively!
The paucity of wins at "Vault of Fortune" didn’t dissuade me from trying out other slots to see if "Lady Luck" would be on my side. My next slot choice? Hyper Burst by Pragmatic Play.
Besides the immersive sound tunes I heard during gameplay, I made just one low-value win after taking twenty-one €0.10 spins. Was my wager too low? As long as it’s amongst the slot’s wagering values, I should’ve garnered some decent wins, at least!
After my disappointing outing with slot games, I decided to seek solace in the Live Casino section. Here, garnering decent wins is possible regardless of your wager amount.
That said, I opted for the game "Mega Wheel" by Pragmatic Play. While some players might link this software provider to slots only, they’ve delved into the Live Casino segment with live dealer games that are immersive and generous.
Although I didn’t make a truckload of wins here, I managed to secure some decent payouts after placing some "number bets." That said, it’s worth noting that the chat feature and colourful livery here were notable add-ons that tickled my fancy.
BitStarz Casino on mobile
You don’t have to sit at home in front of your desktop PC in order to play at BitStarz Casino.
We have made sure to create our website using the latest technology in order to give players ample freedom to play on the go from their phones or tablets.
As a result, there is no mobile casino apps to download and you are free to play directly from your web browser.
First off, BitStarz Casino doesn’t just tout itself as a "Social Casino," it makes concerted efforts to ensure that players are partakers. For example, using the "Wall" icon, you can access BitStarz social platform.
Although it might not receive high marks for aesthetics, I could chat and connect with new friends. A unique add-on by BitStarz for players looking for a chance to boost their social life while gambling!
Another feature present on the BitStarz website is the "Session Time" addition. While many gamblers might not realize this, this tool keeps you in check by showcasing how many minutes you’ve spent in total on the BitStarz platform. Since gambling can be somewhat addictive in the long run, players can make deliberate efforts not to exceed a particular time frame.
With the "Search" icon present, players can place wagers immediately on their preferred casino offering by inputting some letters. As you type, suggestions are churned out. That said, BitStarz Casino classifies games under different slot providers.
Consequently, players on the lookout for provider-specific games that accord high payouts can make use of this innovative add-on.
However, it wasn’t smooth sailing all through as I faced a drawback. During gameplay on "Hyper Burst," there was a site-related error, and consequently, I couldn’t place wagers. Although I fixed this after some page reloads, players looking for a one-tap experience might find this development consequential.
Live Casino Games
Fancy something a little different? Our live casino has the thrills you have been seeking, courtesy of Pragmatic Play.
You can find all the classic games you love, including Live Blackjack, Live Roulette and Live Baccarat. You also have access to Mega Wheel as well as Dragon Tiger.
All of these games are presented by professional live dealers who know the rules of the game and are trained to provide you with an authentic live gambling experience.
Our multi-lingual customer support team is available around the clock to assist you with any questions or problems you might be experiencing.
You can get in touch via one of the below communication methods:
Typically, the Live Chat, as the name implies, accords players prompt and straight-to-the-point live interactions with customer representatives. For example, when I had issues with account confirmation, this medium came through for me in just under 30 seconds. Swift? Well, that’s a resounding "Yes" from me!
On the other hand, I’d have to say that the Email variation was disappointing. Using this medium to air my concerns about withdrawals, I got an answer in three hours. Although I don’t expect email support to be lightning-fast, many things can happen in 180 minutes. Going forward, BitStarz Casino has to do better here.
KYC & Documents
In line with our gambling licences, we are obliged by law to verify the identity of our players and to safeguard against fraud or money laundering.
You will be asked to provide proof of:
- Proof of identity
- Proof of address
- Proof of payment method
This is a regular procedure practised by all casinos in Canada.
Here, I was to upload valid documents concerning my identity, address, and preferred payment method. Submitting the required documents, I could now make deposits and withdrawals, or so I thought.
However, to make my first deposit, I had to input some personal details, including my Birthdate, Country Code, and Phone Number.
Inputting these details without mistakes, I was asked to input a verification code sent via SMS. After waiting for over 30 minutes without receiving anything, I had to air my concerns to customer support.
Fortunately, I rectified this issue a few moments later as I received the verification code via email. Inputting this code, I was granted unfettered access to make deposits.
However, the fact that site transactions feature "Euros" instead of the "Canadian Dollars" might not augur nicely with Canadians.
With my preferred payment method (ecoPayz), I made a €35 deposit that was reflected on my casino account immediately. Kudos to BitStarz Casino for not featuring deposit fees.
Processing withdrawals with the same medium I used for deposits, my ecoPayz wallet was credited in just 2 hours. While I’ve had to wait for almost 48 hours at some other iGaming destinations, BitStarz Casino has raised the bar high for withdrawal timelines. Will other online casinos catch up soon? Only time can tell.
The BitStarz Casino platform incorporates gambling and social activities all at once. While these additions might tickle the fancy of Kiwi gamblers, BitStarz has to make concerted efforts to integrate the CAD to make this player set feel at home. But, overall, I’d have to say that BitStarz Casino met all my requirements despite undergoing certain stringent checks.