PlayOJO Casino Review

Updated 28 November 2024
PlayOJO Casino
Payout 0-11 hours
Win Rate 96.58%
50 Free Spins - No wagering! No Restrictions! No BS!

General Info

Devices
androidwindowsios
Website
playojo.com
License
Malta Gaming Authority, UKGC
Launched in
2005
RTP %
96.58%
Minimal Deposit
C$10

Pros

+Huge choice of games
+Rapid withdrawals - 0 to 24-hours
+Platform optimized for both desktops and mobiles
+Choice of progressives
+Excellent live dealer game offering
+Live chat facility option on customer support
+Casino carries UKGC licensing
+Welcomes players from Canada and accepts CAD

Cons

Minimum withdrawals limit needs raising
No telephone option on customer support
Live-chat response needs speeding up
Customer support not available to non registered players

Currencies

AUD
CAD
CHF
DKK
EUR
GBP
GBP
NOK
RUB
SEK
USD
ZAR

Deposit methods

EcoPayz EcoCard
Interac
MuchBetter
Paysafecard

PlayOJO General Overview

Support Email[email protected]
Parent CompanySkill on Net
CEOOhad Narkis
VPNNot allowed

 

PlayOJO may sound like a new name to those just joining the iGaming industry. However, experienced players know this is one of the most well-known and trusted online gaming establishments in Canada. What is more, the operator’s motto is “Fair and Square,” meaning that the site promises fairness and safety to its loyal patrons.

The casino boasts a wide range of games, offers massive bonuses and promotions, and provides a fun online gaming atmosphere. Also, the site is available in 5 languages — English, German, French (CA), Finnish and Norwegian. Check out our PlayOJO casino review to see its online gaming offer in detail.

Expert’s comment
The very first look at PlayOjo made me smile at the cute bubblegum color palette. A simple and clear layout combined with a friendly and fluid interface makes the first visit to Ojo a pleasant tour. I really liked the main page. It is not overloaded with info, and all the most important pieces are served in small blocks complemented with pictures pleasing to the eye. But is Ojo really as pleasant as a cute face with tiny eyes and a pointed nose claims? We will see!
PlayOjo Overview

As you know, I always like to take a quick walk around the front pages of a casino before diving into the registration process. From an observer’s point of view, PlayOjo seems promising based on the categories it offers. You can easily find the game library, and also spot the site’s top bonus offers. It looks like the operator is absolutely transparent with everything, including legality and security, which further enhances the sense of trustworthiness.

General Overview
9.7
Casino expert at casinosters.ca

License and Security

PlayOJO is licensed in Malta, UK, Denmark, Sweden and in the German region of Schleswig-Holstein. Each of these jurisdictions is governed by their own sets of laws and regulations.

PlayOJO casino goes to great lengths to guarantee that your personal and financial information remains 100% secure and confidential. The operator has put in place state-of-the-art protective measures to keep the level of safety up to standard.

The connection to the site is encrypted and authenticated using TLS 1.2, ECDHE_RSA with X25519, and AES_128_GCM. In other words, this technology is used to ensure that all transactions, including deposits and withdrawals, are carried out with complete confidentiality. It also prevents any third party from intercepting your sensitive information while it is being transmitted between you and them.

Expert’s comment
Is PlayOjo legal? Is it safe? I couldn’t find the license info on the site, so I had to check with the UKGC myself. Ojo is registered under Skill On Net Limited with a bunch of other casinos. Apart from wasting a tiny bit of my time, I see nothing wrong with it.

While searching for the license info, another thing got me curious though. The company takes reasonable gambling very seriously. Besides a ton of information on the topic, including tips and resources, they even offer their own assessment test to help the user determine if they have any problems with gambling. If I felt the need or the test showed that I have an addiction, the site would offer me either to temporarily timeout my account for 24, 48 or 72 hours, or fully disable it for 30, 60 or 90 days.

License and Security
5.0
Casino expert at casinosters.ca

Deposit and Payout

OJO offers more than a dozen payment methods for funding your account and withdrawing your winnings. Players in Canada can use options such as credit/debit cards, eWallets and other secure banking methods. Some payment options have deposit fees, so be sure to check out a full breakdown by logging in and heading to the Deposit section of the Cashier.

The minimum deposit is C$10 despite the method you choose, and the deposit process doesn’t require any verification. Processing speed depends on the option you choose but usually can be done within 1 working day or less.

Payment MethodMinimum DepositFeesProcessing Time
Interac$10NoneInstant
Visa$10NoneInstant
MasterCard$10NoneInstant
Paysafecard$10NoneInstant
ecoPayz$10NoneInstant
MuchBetter$10NoneInstant
Jeton$10NoneInstant

 

Once the time for withdrawal comes, the casino will ask every player for identity verification. This can be easily completed by uploading certain documents that clearly show your name and address. After the identity confirmation, the casino will process the withdrawal and authorize the payment. Nevertheless, it may take up to several days for players to receive the money depending on the chosen banking option.

Payment MethodMinimum WithdrawalFeesProcessing Time
InteracNo minimum withdrawalNoneInstant
VisaNo minimum withdrawalNoneInstant
MasterCardNo minimum withdrawalNoneInstant
PaysafecardNo minimum withdrawalNoneInstant
ecoPayzNo minimum withdrawalNoneInstant
MuchBetterNo minimum withdrawalNoneInstant
JetonNo minimum withdrawalNoneInstant

 

Payout Speed, Security and Player Protection

Deposit LimitsDependent on the Payment Method
Activity LimitationsAvailable
Self ExclusionAvailable
Protection of MinorsGuaranteed
Problem Gambling OrganisationsGamCare, Gambling Therapy, Gamblers Anonymous
Encryption128 Bit
Licence number319358
IT-SecurityiTechLabs
RTP AnalysiseCOGRA
Anti Money LaunderingSanction List screening

 

Expert’s comment
The whole registration process took me no more than two minutes. The site does not ask for any documents or any superfluous information. On top of my names and nickname, I needed to provide an email and a phone number only (neither one was checked). Another peculiarity is a chance to immediately set a maximum daily spending limit. One more tick towards responsible gaming.

P.S. Make sure you allow the site to use cookies as it will get stuck and won’t let you log in otherwise. It took me a couple of minutes to realise what I was doing wrong.

Deposit and Payout
5.0
Casino expert at casinosters.ca

Mobile Devices Optimization

PlayOJO provides users with an excellent mobile experience available on both IOS and Android devices. Moreover, for those who aren’t fans of downloading casino apps, the site is perfectly adapted for any mobile browser. This is, perhaps, a better way of accessing PlayOJO Casino, as the app download process can be a daunting task on this platform.

Expert’s comment
I found the real app soon enough. Apparently, I switched to the CA version of the site while checking the languages, and the app is only available in the UK. But still. I don’t like when people try to make a fool of me. Just call it a mobile version.

The app itself brought my mobile gaming to a totally different level. I mean brought down to a totally different level. It was so laggy and buggy that my iPad spat it out almost instantly.

As for the browser version, it was pretty good and smooth, I must admit. Had no problems using it at all. Maybe I should have started with the “homepage way” after all.

Device optimization
9.8
Casino expert at casinosters.ca

Gaming Experience

PlayOJO casino has over 3000 games and slots to offer, provided with the top renown providers like NetEnt, Microgaming, Big Time Gaming, WMS, Yggdrasil.

Book of the Dead, Starburst, Gonzo Quest and the rest of your favourite titles are all there at PlayOJO Casino. PlayOJO offers both progressive daily jackpots and regular ones. PlayOJO’s live casino offers a variety of rooms for all kind of players: Roulette, Blackjack, Baccarat, poker, dice, and much more. There also are live rooms in Swedish and German for international players.

TypeNumber of gamesMost popular
Slots696Mega Moolah
Roulette32European Roulette Pro
Blackjack5021 Plus 3 Blackjack
Table Games100Baccarat
Video Poker16Deuces Wild

 

Expert’s comment
The layout and interface of the site are pretty nicely done, and I found roaming around the platform rather easy. Still, it would be great if the casino divided the games into a few more categories so players can quickly find what they are looking for.

I doubt I could count how many slots Ojo provides, but the most popular titles, including progressive jackpots, are definitely there. However, I must mention that the page started to lag a little when a lot of options were already loaded.

Ultimately, I decided to trust the so-called Ojo picks and played Jolly’s Cap and the well-known Fishin ’Frenzy. I experienced no problems whatsoever as the slots loaded quickly and smoothly, and no extra stuff cluttered my screen. So, if you are a jackpot hunter, you’ll appreciate the fact that these titles are in plain sight and filled up rapidly.

Stopping by the live games section, I realised that Ojo mainly focuses on blackjack and roulette. If you are a poke fan like me, you might walk away disappointed. Could count the poker rooms on one hand.

At first, I wanted to have a little fun at roulette, but was completely stuck in the company of charming Andy from Monopoly Live.
PlayOjo Game Experience

Sure, Evolution Gaming is the one I should thank for Andy, but nevertheless, at least for the sake of him, it was worth visiting Ojo.

Gaming Experience
9.7
Casino expert at casinosters.ca

Deposit Bonuses

Speaking about the bonuses, there are several main types in PlayOJO you should know of. Bonus system comes both with permanent treats for loyal players and timely offers everyone can use. A common feature of all these bonuses, is that all the promotions on the site are absolutely free from wagering requirements.

Welcome Bonus

Although PlayOJO’s welcome bonus only includes additional 50 free spins to your first deposit, the offer is still solid considering that it’s free from wagering requirements. In addition to the 50 free spins, players can also get extra spins thanks to a random bonus system.

Other Promotions

Once you go through your welcome spins, you’ll be able to claim other promotions in PlayOJO. One of them is Ojo plus, a small local cashback system that brings back a small percentage of the money you wagered. The percentage you’ll get back depends on the game you choose, and it’s clearly stated for each title.

Loyalty Program

Ojo’s loyalty program is represented by a fairly common level system. Every game you play will move you closer to the next Club OJO level and also award a spin of the Ojo Wheel. Prizes from it are free spins only, the number of which depends on how risky your move is. The amount of money you can get through OJO Plus and OJO level is unlimited.

Expert’s comment
The first thing impossible to ignore while studying PlayOJO bonuses includes short bright videos explaining all the main offers of the site. In times when no one reads, I think this is an excellent approach that will help the operator increase its fanbase.

Furthermore, you should know that the money from the Ojo Plus account is completely equal to your regular deposit. You can transfer it to the main account, cash it out, or use it to play more games on the platform.

When it comes to the loyalty wheel, you can choose one of three risk levels. Play it safe with the first one or go for a bigger prize with the highest level. I only got a chance to spin the wheel once and chose the “Wheely Easy,” securing myself 10 free spins on the game of my choice with no unnecessary risk.

Ojo Wheel

On top of that, Ojo provides different daily and weekly offers, which in fact are all deposit bonuses giving a certain number of free spins. I have noticed that many of these bonuses only give spins on certain games, so I advise you to check all the bonus terms and conditions before you start playing.

PlayOjo Bonus 300 Free spins

Having tried the whole bonus system, I can say I like Ojo’s approach. Even though I don’t get that bonus money other casinos provide, I can be sure no wagering requirement will get in my way when I decide to withdraw.

Deposit bonus
9.8
Casino expert at casinosters.ca

Customer Support

There are only 2 ways of communication available in PlayOJO: email and live chat. The casino provides 24/7 email support and live support from 0:00 to 6:00 GMT. However, if you are not a registered user, you won’t be able to use the live chat.

Nevertheless, when available, the friendly team is always ready to help you with any questions or concerns. For regular and loyal customers, a personal manager can also be appointed. This person’s role will be to help players with any questions and provide them with special unique treats and offers.

Expert’s comment
PlayOjo review wouldn’t be full without checking out the support team, right? As I usually do, I joined the live chat with a fictional problem. The operator answered me almost instantly, asked to give my nickname and describe the problem. It took about three minutes to find a solution in the form of a whole list of possible options. However, the fact that the support does not work around the clock, shows that Ojo is not a big player in the market.

Yet, personally, I have no problem with that, since Milla who spoke to me was sweet and helpful. Support showed itself at a fairly good level.

Customer Support
9.8
Casino expert at casinosters.ca

Conclusion

Expert’s comment
Although PlayOJO
has room for improvement, its innovative approach and fresh ideas definitely make it a platform worth visiting. The sheer number of games and bonuses without wagering requirements are good enough qualities for a casino to reach the top of the iGaming industry. To wrap it up, I liked playing here and I’m sure I’ll pay a visit to this site at least a couple more times.
Conclusion
9.7
Casino expert at casinosters.ca

PlayOJO Casino Players' Reviews

Andrew

Andrew

Had no problems sending or receiving money. The only thing I feel could improve is, Communication. Tried to redeem some free spins on more than 1 occasion but never received them.
 Roxanne Cahill

Roxanne Cahill

Love OJO its one of the only one that you win and get your wins without full of excuses never had a problem if you have all your papers in order You need to fix that before playing, and you win you will get your money the only reason for my 4 stars not a five is sometimes it could take 4 days +to get your money but sometimes its quicker and sometimes we lose internet or it freezes but for me its one of the best, many games choices I have recommended OJO to many here in Canada .
Zoe Finnegan

Zoe Finnegan

Excellent website but unfortunately not very good at communicating when you try to contact them
Patrick

Patrick

Good choice of games etc easy to access and upload documents etc friendly helpful staff and withdrawals go more or less straight into your bank which is brill so happy new year to all the staff at playojo ⚘👍
Written By
Brian Morin Casino Reviewer, Content Editor
Brian works in iGaming since 2018 reviewing online casinos, writing guides, and trying new games and strategies. His rich experience in gambling helps the Casinosters team provide you with honest reviews, profitable bonuses, and rewards. Brian is a big fan of video slots and traditional casino card games.
User reviews of PlayOJO Casino
Rated by 5 users
7.2
User`s avatar
riddick
8 months ago
8.4

Great casino so far but I have some gripes.

Awaiting a withdrawal so will update shortly.

  • Fair Bonuses
  • Terrible Response Time (48+ hrs)
  • Few top current games
User`s avatar
stevelee56
8 months ago
4.9

despite submitting numerous documents for verification, including ID, proof of address, bank card, and bank statement, I am unable to withdraw my winnings. support has sent me multiple emails instructing me to upload documents, all of which I had already done. SAD

  • Slow as snail customer service
  • Slow verification process
  • Slow withdrawal process
User`s avatar
Toni Toni
8 months ago
7.0

Customer support, accessed via the website or app chat feature, has been unhelpful, providing automated responses with over 6-hour wait times for a reply, and I’ve never received a response from a real person

User`s avatar
Johhhn
8 months ago
9.4

my experience with the site had been positive in terms of game selection, graphics and payout speed, making it highly recommendable based on its ease of use, game quality and reliability

  • nice interface
  • good selection of games
User`s avatar
MichelleK1992
8 months ago
6.2

I signed up for this website and received a free spin bonus via email. After playing for some time, I advanced to level 2 and my account balance reached $324. I had already submitted my KYC documents, which were under verification. but I found myself unable to log in, a situation reminiscent of past experiences with other casinos where issues arose following wins. To safeguard against this, I meticulously documented each win and balance increment with screenshots, hoping for a cooperative resolution and payment of my winnings. I plan to provide a detailed account via email

  • Slow Support
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PlayOJO Casino
PlayOJO Casino Review
9.4