PlayOJO Casino Review
General Info
Pros
Cons
Currencies
Deposit methods
PlayOJO General Overview
| Support Email | [email protected] |
| Parent Company | Skill on Net |
| CEO | Ohad Narkis |
| VPN | Not allowed |
PlayOJO may sound like a new name to those just joining the iGaming industry. However, experienced players know this is one of the most well-known and trusted online gaming establishments in Canada. What is more, the operator’s motto is “Fair and Square,” meaning that the site promises fairness and safety to its loyal patrons.
The casino boasts a wide range of games, offers massive bonuses and promotions, and provides a fun online gaming atmosphere. Also, the site is available in 5 languages — English, German, French (CA), Finnish and Norwegian. Check out our PlayOJO casino review to see its online gaming offer in detail.
As you know, I always like to take a quick walk around the front pages of a casino before diving into the registration process. From an observer’s point of view, PlayOjo seems promising based on the categories it offers. You can easily find the game library, and also spot the site’s top bonus offers. It looks like the operator is absolutely transparent with everything, including legality and security, which further enhances the sense of trustworthiness.
License and Security
PlayOJO is licensed in Malta, UK, Denmark, Sweden and in the German region of Schleswig-Holstein. Each of these jurisdictions is governed by their own sets of laws and regulations.
PlayOJO casino goes to great lengths to guarantee that your personal and financial information remains 100% secure and confidential. The operator has put in place state-of-the-art protective measures to keep the level of safety up to standard.
The connection to the site is encrypted and authenticated using TLS 1.2, ECDHE_RSA with X25519, and AES_128_GCM. In other words, this technology is used to ensure that all transactions, including deposits and withdrawals, are carried out with complete confidentiality. It also prevents any third party from intercepting your sensitive information while it is being transmitted between you and them.
While searching for the license info, another thing got me curious though. The company takes reasonable gambling very seriously. Besides a ton of information on the topic, including tips and resources, they even offer their own assessment test to help the user determine if they have any problems with gambling. If I felt the need or the test showed that I have an addiction, the site would offer me either to temporarily timeout my account for 24, 48 or 72 hours, or fully disable it for 30, 60 or 90 days.
Deposit and Payout
OJO offers more than a dozen payment methods for funding your account and withdrawing your winnings. Players in Canada can use options such as credit/debit cards, eWallets and other secure banking methods. Some payment options have deposit fees, so be sure to check out a full breakdown by logging in and heading to the Deposit section of the Cashier.
The minimum deposit is C$10 despite the method you choose, and the deposit process doesn’t require any verification. Processing speed depends on the option you choose but usually can be done within 1 working day or less.
| Payment Method | Minimum Deposit | Fees | Processing Time |
|---|---|---|---|
| Interac | $10 | None | Instant |
| Visa | $10 | None | Instant |
| MasterCard | $10 | None | Instant |
| Paysafecard | $10 | None | Instant |
| ecoPayz | $10 | None | Instant |
| MuchBetter | $10 | None | Instant |
| Jeton | $10 | None | Instant |
Once the time for withdrawal comes, the casino will ask every player for identity verification. This can be easily completed by uploading certain documents that clearly show your name and address. After the identity confirmation, the casino will process the withdrawal and authorize the payment. Nevertheless, it may take up to several days for players to receive the money depending on the chosen banking option.
| Payment Method | Minimum Withdrawal | Fees | Processing Time |
|---|---|---|---|
| Interac | No minimum withdrawal | None | Instant |
| Visa | No minimum withdrawal | None | Instant |
| MasterCard | No minimum withdrawal | None | Instant |
| Paysafecard | No minimum withdrawal | None | Instant |
| ecoPayz | No minimum withdrawal | None | Instant |
| MuchBetter | No minimum withdrawal | None | Instant |
| Jeton | No minimum withdrawal | None | Instant |
Payout Speed, Security and Player Protection
| Deposit Limits | Dependent on the Payment Method |
| Activity Limitations | Available |
| Self Exclusion | Available |
| Protection of Minors | Guaranteed |
| Problem Gambling Organisations | GamCare, Gambling Therapy, Gamblers Anonymous |
| Encryption | 128 Bit |
| Licence number | 319358 |
| IT-Security | iTechLabs |
| RTP Analysis | eCOGRA |
| Anti Money Laundering | Sanction List screening |
P.S. Make sure you allow the site to use cookies as it will get stuck and won’t let you log in otherwise. It took me a couple of minutes to realise what I was doing wrong.
Mobile Devices Optimization
PlayOJO provides users with an excellent mobile experience available on both IOS and Android devices. Moreover, for those who aren’t fans of downloading casino apps, the site is perfectly adapted for any mobile browser. This is, perhaps, a better way of accessing PlayOJO Casino, as the app download process can be a daunting task on this platform.
The app itself brought my mobile gaming to a totally different level. I mean brought down to a totally different level. It was so laggy and buggy that my iPad spat it out almost instantly.
As for the browser version, it was pretty good and smooth, I must admit. Had no problems using it at all. Maybe I should have started with the “homepage way” after all.
Gaming Experience
PlayOJO casino has over 3000 games and slots to offer, provided with the top renown providers like NetEnt, Microgaming, Big Time Gaming, WMS, Yggdrasil.
Book of the Dead, Starburst, Gonzo Quest and the rest of your favourite titles are all there at PlayOJO Casino. PlayOJO offers both progressive daily jackpots and regular ones. PlayOJO’s live casino offers a variety of rooms for all kind of players: Roulette, Blackjack, Baccarat, poker, dice, and much more. There also are live rooms in Swedish and German for international players.
| Type | Number of games | Most popular |
|---|---|---|
| Slots | 696 | Mega Moolah |
| Roulette | 32 | European Roulette Pro |
| Blackjack | 50 | 21 Plus 3 Blackjack |
| Table Games | 100 | Baccarat |
| Video Poker | 16 | Deuces Wild |
I doubt I could count how many slots Ojo provides, but the most popular titles, including progressive jackpots, are definitely there. However, I must mention that the page started to lag a little when a lot of options were already loaded.
Ultimately, I decided to trust the so-called Ojo picks and played Jolly’s Cap and the well-known Fishin ’Frenzy. I experienced no problems whatsoever as the slots loaded quickly and smoothly, and no extra stuff cluttered my screen. So, if you are a jackpot hunter, you’ll appreciate the fact that these titles are in plain sight and filled up rapidly.
Stopping by the live games section, I realised that Ojo mainly focuses on blackjack and roulette. If you are a poke fan like me, you might walk away disappointed. Could count the poker rooms on one hand.
At first, I wanted to have a little fun at roulette, but was completely stuck in the company of charming Andy from Monopoly Live.
Sure, Evolution Gaming is the one I should thank for Andy, but nevertheless, at least for the sake of him, it was worth visiting Ojo.
Deposit Bonuses
Speaking about the bonuses, there are several main types in PlayOJO you should know of. Bonus system comes both with permanent treats for loyal players and timely offers everyone can use. A common feature of all these bonuses, is that all the promotions on the site are absolutely free from wagering requirements.
Welcome Bonus
Although PlayOJO’s welcome bonus only includes additional 50 free spins to your first deposit, the offer is still solid considering that it’s free from wagering requirements. In addition to the 50 free spins, players can also get extra spins thanks to a random bonus system.
Other Promotions
Once you go through your welcome spins, you’ll be able to claim other promotions in PlayOJO. One of them is Ojo plus, a small local cashback system that brings back a small percentage of the money you wagered. The percentage you’ll get back depends on the game you choose, and it’s clearly stated for each title.
Loyalty Program
Ojo’s loyalty program is represented by a fairly common level system. Every game you play will move you closer to the next Club OJO level and also award a spin of the Ojo Wheel. Prizes from it are free spins only, the number of which depends on how risky your move is. The amount of money you can get through OJO Plus and OJO level is unlimited.
Furthermore, you should know that the money from the Ojo Plus account is completely equal to your regular deposit. You can transfer it to the main account, cash it out, or use it to play more games on the platform.
When it comes to the loyalty wheel, you can choose one of three risk levels. Play it safe with the first one or go for a bigger prize with the highest level. I only got a chance to spin the wheel once and chose the “Wheely Easy,” securing myself 10 free spins on the game of my choice with no unnecessary risk.
On top of that, Ojo provides different daily and weekly offers, which in fact are all deposit bonuses giving a certain number of free spins. I have noticed that many of these bonuses only give spins on certain games, so I advise you to check all the bonus terms and conditions before you start playing.
Having tried the whole bonus system, I can say I like Ojo’s approach. Even though I don’t get that bonus money other casinos provide, I can be sure no wagering requirement will get in my way when I decide to withdraw.
Customer Support
There are only 2 ways of communication available in PlayOJO: email and live chat. The casino provides 24/7 email support and live support from 0:00 to 6:00 GMT. However, if you are not a registered user, you won’t be able to use the live chat.
Nevertheless, when available, the friendly team is always ready to help you with any questions or concerns. For regular and loyal customers, a personal manager can also be appointed. This person’s role will be to help players with any questions and provide them with special unique treats and offers.
Yet, personally, I have no problem with that, since Milla who spoke to me was sweet and helpful. Support showed itself at a fairly good level.
Conclusion
has room for improvement, its innovative approach and fresh ideas definitely make it a platform worth visiting. The sheer number of games and bonuses without wagering requirements are good enough qualities for a casino to reach the top of the iGaming industry. To wrap it up, I liked playing here and I’m sure I’ll pay a visit to this site at least a couple more times.
PlayOJO Casino Players' Reviews
Andrew
Roxanne Cahill
Zoe Finnegan
Patrick
Great casino so far but I have some gripes.
Awaiting a withdrawal so will update shortly.
- Fair Bonuses
- Terrible Response Time (48+ hrs)
- Few top current games
despite submitting numerous documents for verification, including ID, proof of address, bank card, and bank statement, I am unable to withdraw my winnings. support has sent me multiple emails instructing me to upload documents, all of which I had already done. SAD
- Slow as snail customer service
- Slow verification process
- Slow withdrawal process
Customer support, accessed via the website or app chat feature, has been unhelpful, providing automated responses with over 6-hour wait times for a reply, and I’ve never received a response from a real person
my experience with the site had been positive in terms of game selection, graphics and payout speed, making it highly recommendable based on its ease of use, game quality and reliability
- nice interface
- good selection of games
I signed up for this website and received a free spin bonus via email. After playing for some time, I advanced to level 2 and my account balance reached $324. I had already submitted my KYC documents, which were under verification. but I found myself unable to log in, a situation reminiscent of past experiences with other casinos where issues arose following wins. To safeguard against this, I meticulously documented each win and balance increment with screenshots, hoping for a cooperative resolution and payment of my winnings. I plan to provide a detailed account via email
- Slow Support