Slotsgem Casino
General Info
Pros
Cons
Currencies
Deposit methods
We spent many days testing Slotsgem and comparing it with other online casinos in Canada. We created an account, made a few deposits and withdrawals, and engaged with the customer support to see how everything worked. After thorough research and first-hand experience, we’re ready to share some recommendations and warnings about the platform.
Is Slotsgem Casino the Right Place for Canadian Players?
We rated Slotsgem above 9 stars!! We loved the massive game library. You can play for days without getting bored. Most of all, we were impressed by the VIP program. It’s unlike anything we’ve seen by competitors so far, and it’s very appealing to high rollers.
Yes; this online casino has some drawbacks, such as high wagering requirements on all bonuses and limited availability in important markets and no info regarding licensing.
Overall, our impressions are positive. We recommend Canadian players to try Slotsgem for a fun experience that gets more rewarding as they keep playing.
How to Register at Slotsgem Casino Online?
The registration process is created with the user’s convenience to mind. When you visit the website, you’ll need to follow a few simple steps to create a profile:
- Hit the Sign Up or Register Now button.
- You’ll see a form that requires your phone number, email, and a new password that you’ll only use for this website. You’ll get a chance to claim a bonus at this point.
- Now you’re taken to the Cashier section, where you can make your first deposit. Just to be sure, you’ll need to confirm you’re claiming a bonus. Please, read the terms before requesting a bonus; you have to know what wagering requirements you’re dealing with.
- Before you can make a deposit, the website will request your personal details.
- Now, you’re ready to make your deposit. Choose your banking method and the amount you want to pay towards your account.
- The deposits are instant. You’ll see the funds in your balance in a matter of seconds, and you can start playing right away.
The KYC Procedure at Slotsgem Casino
You will have to verify your identity with a photo of an ID, utility bill, and payment system. The support doesn’t accept PDF files or scanned documents; photos only! One thing that’s different from the online casinos we’ve previously reviewed is that the ID verification process may include video verification. A customer support representative may call you, so you can show your documents during the video call. This won’t be necessary if you provide clear photos of the required documents.
The verification process usually takes up to 72 hours. In our case, the team was done reviewing the documents in three hours, and we were able to withdraw funds immediately after that.
Banking Methods at Slotsgem
Slotgems lets you choose from a massive selection of payment methods, including cryptocurrency. With such flexibility, everyone can find a convenient option they can use right away.
| Payment method | Min-max deposit | Min-max payout | Payout speed | Fees |
| Interac, directDebit+ | $15 – $3000 | $500 – $4000 (per day) | Up to 7 business days | Possible bank fees |
| Visa, MasterCard | $15 – $2200 | $15 – $4000 | Up to 5 business days | None |
| ApplePay, GooglePay | $20 – $1450 | $20 – $4000 | Instant | None |
| Neosurf | $15 – $4000 | Not available | / | / |
| Paysafecard | $15 – $150000 | Not available | / | / |
| Cash2Code | $40 – $550 | Not available | / | / |
| MuchBetter Luxonpay | $15 – $150000 | $15 – $4000 | Instant | None |
| Skrill Neteller | $46 – $7000 | $50 – $4000 | Instant | None |
| Cryptocurrency | Depends on selected crypto | Depends on selected crypto | Instant | None |
For deposits, Skrill and Neteller are our usual choices. But with this casino, the minimum required deposit with those methods is high. That’s why we recommend MuchBetter or a prepaid payment option. As for withdrawals, we recommend e-wallets as a relatively fast, yet secure banking method.
The maximum withdrawal amount is limited to $4000 per day, $16000 in a week, and $50000 in a month.
How to Make a Deposit at Slotsgem?
If you created an account, you’ll see the yellow Deposit button at the top of the page. When you hit on it, the form will let you choose a banking method and the amount you wish to deposit. The minimum and maximum limits vary between banking methods, but the form is very clear and you won’t be able to enter an amount that’s not supported.
Deposit Times and Fees
The deposits at Slotsgem are instantly processed for most methods. The only exception are bank transfers; they take a few days to be processed.
The casino doesn’t charge any fees for deposits.
How to Claim a Withdrawal at Slotsgem Casino?
Before you can withdraw funds from your account, you have to make sure all bonus and deposit wagering conditions are met. In addition, you’ll have to verify your identity as part of the KYC procedure. When you’re ready, here’s what to do:
- Click the Withdrawal option in your account.
- Choose your method. The available options include Visa, MasterCard, Skrill, Neteller, cryptocurrencies, and more.
- Specify the amount you want to withdraw. For bank transfers, the minimum withdrawal amount is $500. But you can cash out lower amounts if you choose another banking method.
- Submit your request and wait for the casino’s team to process it.
Withdrawal Times and Potential Fees
E-wallets and cryptocurrencies are the fastest withdrawal methods. As soon as your request is processed, the funds will reach you in a matter of hours. Credit and debit cards take up to 5 business days, and bank transfers can take up to 7 business days.
The casino doesn’t charge any withdrawal fees, but your bank might in case you use a bank transfer or a card as a payment method.
The processing time for withdrawal requests is up to three days. In our case, the requests were approved much sooner; in a few hours.
Slotsgem Casino Bonuses
The range of promotions works for everyone. New players get deposit matches and free spins to explore the offer with a boosted value of their investment. Returning users immediately become part of the VIP program, which keeps getting better as they play.
Welcome Bonus
The welcome offer spans across a new player’s first four deposits:
- 120% match up to C$1200 + 125 free spins on the first deposit
- 100% match up to C$1200 + 100 free spins on the second one
- 70% match up to C$2100 on the third deposit
- 70% match up to C$3500 on the fourth one
The terms are a tad complicated. For example, you’ll get a 100% match on your first deposit if you invest C$30 – 50; 110% match for a deposit of C$150 – 450, and 120% match for a deposit of C$450 or more. The free spins are also awarded progressively. The minimum deposit required for bonus activation is C$30. All bonuses come with a 40x playthrough requirement. As always, it’s important to read the terms and conditions before claiming any promotion in any online casino.
Other Promos
Don’t worry; once the welcome offer expires, you’ll have access to other promotions:
- Friday reload bonus (150% deposit match up to C$1200 plus 150 free spins)
- Fortune wheel bonus for each deposit (every spin is a winner; just spin to see how much you win)
- Email deals with promo codes
Loyalty Program at Slotsgem Online Casino
Slotsgem has one of the most unique VIP programs. You’ll have 50 levels to climb. As soon as you make your first deposit, you’ll start accumulating comp points — one point for every $C10 you bet on slots. With 50 CP, you’ll unlock VIP level 1 and get 5 free spins. There’s a 10x wagering requirement on these rewards. If you want to exchange comp points at real money casino, you’ll need 300 CP to get 2 CAD. Then, you can place bets with them.
Games at Slotsgem Casino
This casino has one of the most versatile lobbies we’ve seen . You can play thousands of slots from an extensive list of providers. You can search for slots in different categories:
- Popular
- Hits
- New
Crash games are also available; search for them in the Fast Games category.
As the casino’s name implies, the website is mostly focused on slots. But live dealer games are also available. You can play roulette, blackjack, baccarat, poker, and live shows.
| Games | Game type | Most played titles |
| Slots | Classic, Megaways, Progressive Jackpots, Hold and Win | Snoop Dogg Dollars Elephant’s Gold Big Wild Buffalo Blood Shadow II Alchemist Bonanza |
| Fast Games | Crash games, dice games, scratch cards | Plinko XY Scratch Alpaca Silver Mines Rocket Dice Aviator |
| Live Dealer | Roulette, blackjack, baccarat, game shows, poker | Bollywood Stars Top CardCabaret RouletteOracle 360 6+ Poker |
Wagering Requirements at Slotsgem Casino Online
All deposit bonuses and free spins are subjected to a 40x wagering requirement. This means that if you get a $100 bonus, you must play with $4000 before you can withdraw any associated winnings.
You’ll see that many games are excluded from the bonus promo offer, so it’s important to be aware of the complete list. You’ll find it in the General Bonus Terms and Conditions.
Game Providers at Slotsgem
If we had to choose between a casino that exclusively features one provider and one that features several, we always opt for versatility. Slotsgem has an impressive list of software developers. It includes the big names: Netent, Yggdrasil, Gaming, and more. But you’ll also find games by Gamzix, 7mojos, Fbastards, Mancala, and several other studios that are making their way in the industry.
Usability of Slotsgem across Devices
Slotsgem’s interface is designed to work on all devices. You can access the platform via desktop, tablet, and mobile without sacrificing any of its functionality. We enjoy this trend of dark online casino websites, since in-your-eyes color schemes can interfere with the gameplay. Here, the muted background feels comfortable and we didn’t lack a dark theme.
Slotsgem Mobile App
There’s an iOS app! But you won’t find it in the App Store. You’ll need to access the Slotsgem website through the Safari browser on your iOS device and download from there.
The mobile app brings a positive user experience. But our impressions were just as good for the mobile-responsive website. It was easy to access all games, make deposits, and withdraw money. But if you prefer having a dedicated app, you’ll be glad Slotsgem gives you one.
Security and Fairness
When reviewing online casinos, security is our main concern. Slotsgem is a safe gaming environment, with robust measures implemented for protecting player information and ensuring fair gameplay.
- The casino relies on SSL encryption, which protects the data transmitted between players and the casino’s servers.
- Multi-factor authentication adds access control. The team requires multiple forms of verification before granting account access. They also have the right to request video calls or selfies, so that you can prove your identity.
Keep in mind that the website lacks information about the licensing and regulatory authority overseeing the casino’s work. We still played without any security issues, but we’d appreciate seeing a formal license.
Customer Reviews
This online casino has rock-solid social proof. On Trustpilot, it has an excellent rating of 4.4 stars. The players are happy with the bonuses, customer support, and the entire user experience.
The casino doesn’t have any social media profiles. That’s a disadvantage from our perspective, since we like following online casinos on Facebook and Instagram. It’s how you can get quick info on promos without getting buried in email messages.
Responsible Gaming Options at Slotsgem
Online casinos are meant to offer nothing but a pleasant experience. If you feel that you’re developing problematic gambling behavior, you can choose to exclude yourself. This preventive measure on Slotsgem can be activated through customer support. Just contact them via live chat anytime (they are available 24/7).
Our Editor’s Verdict on Slotsgem Casino
We thoroughly tested Slotsgem Casino from first-hand experience. Considering the bonuses, gaming offer, security, and overall user experience, we give it an excellent 4-star rating. The diverse gaming selection is attractive to players with different interests. You can choose from a great variety of payment options, and the interface is easy to navigate on different devices. The dedicated iOS app is an added advantage. Still, you have to gamble responsibly, and that’s why we appreciate the self-exclusion option.
FAQ
