IceBet Casino

Today, we`re at Betzest, an online casino touting itself as the "King Of The Moment." Does it live up to its royal expectations? Well, there`s only one way to find out.

Featuring a Canadian flag made me feel welcome after landing on Betzest`s homepage. I began the registration process in a three-step format. The first page required details ranging from Username, Name, Middle Name (optional), Last Name, Email Address, and Phone Number.

Tapping on "Go To Personal Information" got me to a page requesting Password, Gender, Currency, Birth Date, Country, City, House Address, State, and Postcode. Filling all these, I had to choose between the icons, "Go To Account" and "Go To Confirm," to proceed. Choosing the latter, I landed on the ultimate page where I was to tick the "Terms and Condition" checkbox to register.

With a tap on "Register," there was a pop-up message informing me that the registration process was complete and an activation link had been sent to my email (more on that at the verification section). That said, I`d have to award high marks to Betzest for a seamless KYC documentation process. What`s more? The annoying promotional email checkbox is noticeably absent.

Gaining unfettered access to the site for the first time as a registered player, the user interface on show is simple, featuring a purple-white colour scheme that makes the site have that extra bit of pop. On Betzest, icon placements are pretty convenient to get a hold of with legible site text.

Tick-tock! It was now time to make my first ever deposit at this established online casino. How did it pan out? Find out in the following paragraphs.

Regardless of the kind of casino player you are, IceBet seems to have everyone covered in virtually all ramifications as it features lots of bonuses, promotions, and even a VIP program. Anxious to see if IceBet made good on their promises on bonuses, I made the first deposit. However, it`s pertinent to note that since IceBet features numerous sporting types, it`s crucial to go to the "Casino" section before you deposit for bonuses. Although there isn`t a caveat concerning this, it`s just better to be on the safe side.

Making a deposit using ecoPayz, I realised that this casino doesn`t feature the Canadian Dollars despite having it as a currency option during registration. Although you can tag this as a significant drawback, IceBet offers automatic CA$ conversions.

Inputting my ecoPayz account number and a deposit value, clicking on "Finish Transaction" redirected me to the ecoPayz page to complete my transaction. After logging in and filling in the necessary details, a tap on "Transfer Now" credited funds into my casino account almost immediately. However, there was a slight hitch, as I expected bonuses after my deposit. I was left spellbound, not receiving any whatsoever.

To make sure that I wasn`t dreaming or something, I immediately logged out. Logging in after some seconds, I got up to speed with the different deposit options for bonuses on the homepage to claim, which was weird as I didn`t get any prompt regarding this upon sign-up. Canadians will want to ensure they don`t repeat the same mistake I made by waiting for the deposit bonus prompts before making deposits.

While I think this is an honest mistake on my part, I believe Betzest should`ve done a tad bit better in terms of their bonuses, as players can easily miss out on them.

With the bonus fiasco dampening my mood, I still looked forward to trying out the slots and other table games present on IceBet. IceBet has partnered with top software developers that provide regularly updated games to give players an exciting and memorable experience.

With almost 1000 games in the games lobby, the categories on display are some of the most extensive I`ve ever seen in an online casino. These categories range from All, Popular Games, New Games, Baccarat, Blackjack, Bonus Slot, Feature Slot, Mini Games, Other Games, Poker, Progressive Jackpots, Roulette, Slots, Table Games, Video Bingo, Video Poker, and Video Slots. For players in search of variety, Betzest ticks all the boxes.

With so many slots on display, making a choice wasn`t as easy as all the thumbnails looked so attractive. However, I finally began my spinning quest at "Emerald King``, powered by Pragmatic Play. Accessing the game for the first time, I noticed a rainbow-like colour scheme featuring a man with a crown-based hat. Moving on from aesthetics, I got spinning. Well, the result was disappointing as I made a total of seven C$1.60 spins without success. No royal winnings here, I guess.

With my eyes set at massive winnings, the slot "Pistoleras" caught my eye, and I decided to give it a trial. Getting into the slot for the first time, I`d have to say that the design inherent looked somewhat archaic, but I didn’t give much thought to it since I was here to garner huge payouts. I set my bet value from C$2.50 to C$1.50 to accentuate my casino bankroll and made a total of six spins. While I had some winnings here, I couldn`t see the number of coins won for some reason. With this development, I left this slot as fast as I could.

Buzzing, I went for the "Live Casino" game "Megaball 100x." Powered by Evolution Gaming, there was a prompt to insert a username before I could set wagers.

While the game is a tad bit technical, I got the hang of it with time. To play, you must buy a card. Here, there are four options as you can buy a card for a number, ten numbers, 25 numbers, and 100 numbers. It`s also pertinent to note that these numbers have distinct values. Placing a total of C$14, I made a meagre C$1.20. I reckon I didn`t win big because I didn`t stake high enough; who knows?

Anxious to make a statement on my winnings before leaving this category, the game "Dream Catcher" tickled my fancy, wanting to make those "Dream" casino payouts. From the "get-go," everything from the wheel, lighting, and the commentator popped. As luck would have it, I won the rare number "40," which pays 40x the wagered amount. Never back down, Canadians!

There are also some pretty innovative features to take note of here. For starters, there`s a live chat feature that aids interaction amongst players. The autoplay add-on is sure to come in handy for players who are looking to play while they`re on the move.

Although there`s no downloadable app for IceBet, I feel that the site does the job of setting wagers and spinning efficiently.

Regarding site optimisation, Betzest performs impressively. Here, the saying "simplicity is the ultimate sophistication" plays out. The user interface is simple, making navigation seamless as icons have accurate placements for accessing the site with little to no effort.

Another handy feature is being able to play slots for free. Newbies to the online casino scene can feel different slots before deciding to wager real money.

On IceBet, game load times are pretty decent than other wagering platforms I`ve been to in times past. For example, "Pistoleras" took ten seconds to load up while "Emerald King" came in at about fifteen seconds. Swift!

Although Betzest doesn`t feature a Canadian Dollars currency with ecoPayz, you still have an idea of what you`re going to pay in C$ as the site provides automated currency conversion. Now, that`s one feature worth having as it ensures uniformity across the board.

However, there`s a slight drawback that accompanies the IceBet website. While game load times rank high, the IceBet site takes a while to load. For context, when I logged into the site for the first time, thumbnails took a considerable amount of time to pop-up. Although I can let this slide, this development might scare away players looking for that "one-tap" experience.

Another issue I consider major is that deposits might enter the sports account instead of your casino account. Although I made deposits in the casino section, I couldn`t place wagers for some reason. Airing my displeasure via email to the customer support team at Betzest, I got an email moments later with a link on how to transfer my funds back to my casino account.

Players with complaints bordering on gameplay or anything else in the online casino, IceBet have several mediums you can use to air your displeasure. For starters, IceBet provides a comprehensive FAQ section that gives solutions to common issues, and it`s crucial to check this part out before contacting an actual customer representative.

Clicking the "Contact Us" icon at the bottom of the site, the site redirected me to another page to send a message to the customer support team. The interface on display was disappointing compared to other wagering platforms I`ve been to in previous months. However, you`ll need to input your email address, subject, and description to send a message.

If emails and sending descriptive messages aren`t your forte, you can opt for the chat option by clicking the "Support" icon at the bottom right corner of your screen. Using the "Live Chat" feature, I could air my complaints to an actual customer representative. Here, you`re sure to get responses in just under sixty seconds. If you`re looking for swift solutions, consider using this option.

Documentation at IceBet was seamless and hitch-free in a three-step format. Clicking the checkbox to accept the terms and conditions binding to IceBet on the final page meant I could tap the "Register" icon just under to access the casino.

However, after registration, I had to confirm my account using the activation link sent to my email address to make deposits and place wagers. Checking the "my account" section a day later, I saw a prompt to submit some documents for identification to complete the verification process. Well, things weren`t as smooth sailing as I had earlier envisaged. I sent my ID card and informed customer support of my inability to send a utility bill, so I got notified to send a bank statement.

Sending a bank statement, I got another mail requiring bank statements from the last three months. Livid with this development that felt like a gross invasion of my privacy, I sent a strongly-worded response questioning the request for three months of activity. Well, I received a notification of account verification in less than two minutes.

For deposits, IceBet recently adopted a payment method known as "Neosurf." Although it`s a recent development, Neosurf is a prepaid card that accords players the luxury of depositing and making withdrawals at the IceBet cashier.

Using my preferred payment method, ecoPayz, filling in the necessary details on the deposits page and clicking on "Finish Transaction" redirected me to an ecoPayz page to complete deposits. After a transaction process time of 25 seconds, IceBet credited my casino account immediately.

However, I paid using Euros. While the absence of this currency might not augur nicely with some players, IceBet automatically converts your chosen denomination to Canadian Dollars so that you`ll have an idea of what charges you`re likely to face.

For withdrawals, IceBet makes it compulsory to use the same payment method used for deposits. Making a withdrawal request, I received a mail three hours later informing me of a failed withdrawal, as I hadn`t fulfilled the wagering requirements. On IceBet, there`s a C$16 minimum withdrawal amount, and my casino balance was just C$21. To make a successful withdrawal request, I had to wager an extra C$9, which meant that my account balance wouldn`t be up to the required withdrawal minimum.

Well, I had to make another deposit and wager to enable withdrawals, with my bank account getting credited in just under three hours.

Besides the issues I had concerning bonuses, the balance mixup, and the frustrating withdrawal process, IceBet lives up to the hype in other aspects. I`ve taken some spins here, and I`d advise Kiwis to do the same if they can let those inconveniences slide.