Hugo Casino Review
General Info
Pros
Cons
Currencies
Deposit methods
Hugo Casino Overview
Hugo Casino, established in 2023 and operated by GBL Solutions N.V., offers an accessible and secure platform for online gaming. The casino is known for its well-organized game library, which includes a mix of slots, table games, and live dealer options. Hugo Casino works with reputable software providers, ensuring that players have access to popular titles and a reliable gaming environment. The platform also emphasizes safety and is regulated by the Curaçao Gaming Control Board which meets industry standards and encryption for data security. Hugo Casino’s layout is designed to be user-friendly, making it easy for players to navigate through games and account settings.
| Information | Details |
|---|---|
| Company | GBL Solutions N.V. |
| Head Office | Dr. Henri Fergusonweg 1, Curacao |
| Licence No | OGL/2024/589/0556 |
| Slots number | 4000+ |
| SSL Certificate | Yes |
Hugo Casino Bonuses and Promotions
Hugo Casino provides several bonus options for all players. The Welcome Bonus offers a 100% match up to C$900 and includes 275 free spins, giving newcomers an initial boost for exploring the games available. For those interested in larger deposits, the VIP Welcome Bonus includes up to C$750 and 200 free spins, adding extra value for players looking to start with a higher commitment.
Reload Bonus provides a 40% match up to C$300 on weekend deposits, allowing regulars to extend their playtime. Additionally, Hugo Casino runs a “Winged Wins’days” promotion, where players can receive 55 free spins every Wednesday, adding something midweek for consistent players.
These bonuses are crafted to cater to different types of users, from casual visitors to those who play frequently, allowing each group to get more from their time at Hugo Casino.
Hugo Casino Payment Methods
Hugo Casino offers a range of payment methods, such as credit e-wallets, cryptocurrencies, and credit cards. To start playing, the minimum deposit required is C$10. For withdrawals, the minimum amount is set at C$20. This balance between deposit and withdrawal limits allows players to manage their funds effectively. Below is a full list of all the available payment options at Hugo Casino:
| Payment Method | Min. Deposit | Min. Withdrawal | Withdrawal Time |
|---|---|---|---|
| Interac | C$30 | C$150 | 1-4 days |
| Visa/Mastercard | C$30 | Not available | Not available |
| Neosurf | C$10 | Not available | Not available |
| Cashtocode | C$25 | Not available | Not available |
| MiFinity | C$30 | C$30 | 1-4 days |
| Skrill | C$25 | Not available | Not available |
| Neteller | C$25 | Not available | Not available |
| MuchBetter | C$30 | C$30 | 1-4 days |
| eZeeWallet | C$30 | C$30 | 1-4 days |
| Flexepin | C$30 | Not available | Not available |
| Jeton | C$30 | C$30 | 1-4 days |
| Cryptocurrencies | C$50 | C$80 | 1-4 days |
| EcoPayz | C$30 | Not available | Not available |
Games at Hugo Casino
Hugo Casino provides over 4000 games. The slot category includes well-known titles like The Hand of Midas (RTP 96.54%), Big Bass Bonanza (RTP 96.74%), and Book of Dead (RTP 96.2%). All slots are supplied by reputable software providers, like Pragmatic Play, Gaming or Quickspin.
Additionally, Hugo Casino offers over 350 popular options such as European Roulette with an RTP of 97.3% and Classic Blackjack, which boasts a 99.5% RTP. These games offer familiar layouts that make it easy for both new and experienced users to play comfortably.
The live casino section provides 100+ options like Baccarat Dragon Bonus B, Jet Set Racing Roulette Live, and Skyline Roulette, allowing players to experience real-time games with professional dealers. This feature adds a sense of connection, replicating some aspects of traditional casino play in an online format.
Overall, Hugo Casino’s game offerings cover essential categories, allowing players to select games that suit their personal preferences and styles.
Customer Support
Hugo Casino offers multiple channels for customer support to address player inquiries. The live chat feature connects users directly with support agents for immediate assistance. Alternatively, players can reach out via email at [email protected] for less urgent matters. The casino also provides a comprehensive FAQ section on its website, covering common questions related to account management, deposits, withdrawals, and game rules. This resource can be particularly helpful for new players seeking quick answers without contacting support directly. Currently, Hugo Casino does not offer phone support; however, the available channels are designed to ensure that players receive timely and effective assistance.
Our Verdict
FAQ
I deposited $30, then $50 more, and ended up with $100 in my account. But when I tried to cash out, they suddenly said I had to keep betting before I could withdraw even though I didn’t use any bonuses! Won’t be playing here again.
hugo casino has some of the best bonuses I’ve seen and it makes the whole experience way more fun
Absolutely love Hugo, the registration was super easy, and withdrawals are pretty fast. I’ve never had any problems getting my winnings; everything works smoothly