Casino Joy

Updated 20 January 2023
casino joy canada
Payout 0-5 hours
Win Rate 97.57%
Overall Rating
License and Security
Device Optimisation
Gaming Experience
Bonus Offers
Customer Support

General Info

UK Gambling Commission, Malta Gaming Authority (MGA)
Minimal Deposit
Minimal Withdrawal


+Instant Play
+Great Live Casino
+Many Payment Methods
+Over 1,300 Games


No mobile app offered
No loyalty scheme available
Live Chat Not 24/7



Deposit methods

Apple Pay
EcoPayz EcoCard

General Overview of Casino Joy

Support Email[email protected]
Parent CompanyGenesis Global Limited
CEOMeny Monka
VPNNot allowed


Casino Joy Canada offers a vast array of games – over 1400 – from online slots to jackpots, table games and live casino.

The casino aims to provide a fun and relaxing gaming environment, with plenty of generous promotions and state-of-the-art security.

Our website greets you with a Summery design and interface that is easy to use and navigate around. Of course, there is more to the site’s design than meets the eye.

Players can take advantage of numerous offers and promotions. On top of that, you can also take advantage of a hefty welcome package.

Our site is licensed and regulated by both the Malta Gaming Authority and the UK Gambling Commission, which means that we abide with strict rules and regulations. Our site is additionally protected by SSL encryption technology.

Let the sun come up on your new gaming experience. We are here to bring joy to our players.

Expert’s comment
Casino Joy’s homepage was clearly designed with an eye on inspiring the sort of delirious fever that came with playing games like Candy Crush; it’s all bold colours and friendly shapes, which was really easy on the eye.

Signing up was pretty simple and I swiftly made my way through the following steps:

Providing a username, email address, and password Filling in my name, gender, location, address, the currency of play, and phone number.

I deposited money using an e-wallet. I find that depositing using a Kiwi MasterCard is fine, but they don’t accept withdrawals back to the card so it’s heaps easier if you use an e-wallet from the start.

Casino Joy’s bonus was pretty generous, even if the x40 wagering requirements were a little high. The sheer variety of bonuses, to be used across the whole site, really made up for it though.

Their games played well and largely without a hitch - except for one small little delay while playing on mobile which could have been managed better.

Customer support was provided through a chatbot on live chat, which is never a solution anyone wants to see, via the phone and through email. I couldn’t get the answer I needed from our friendly bot, so I sent them an email and was helped out eventually.

One thing I didn’t like was their complete lack of a verification process, which left a lot to be desired, and this was the only downside to this experience really.

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Casino Joy bonus

All new players are welcomes with a generous welcome package worth C$1,000 + 50 free spins. Use the below Casino Joy bonus codes to claim offers.

Simply sign up for a Casino Joy account and make a minimum deposit of C$10 or more to claim:

  • 1st deposit: 100% sign-up bonus up to C$200 + 50 free spins
  • 2nd deposit: 50% reload bonus up to C$200
  • 3rd deposit: 25% bonus up to C$300
  • 4th deposit: 25% bonus up to C$300

Follow the below directions to get started in no time

  • Sign up for a Casino Joy account and verify your account
  • Make a minimum deposit of C$10 or more
  • Enjoy your bonus
  • Make more deposits to claim more bonuses
Expert’s comment
Casino Joy’s bonus was really clearly stated and it’s obvious the casino uses it as a massive calling card, and why wouldn’t you? C$1000 and 200 free spins are not to be sniffed at. They also run a C$100-midweek bonus scheme, as well as a 100% live casino bonus that runs up to C$100.

The terms and conditions of the bonus are easy to find. The wagering requirement is x40, which is a little on the high side, while players will be given 20 spins a day to be used on Starburst. Limiting which game you can use your free spins on is a little ‘bah humbug’ of them, but who are we to look a gift horse in the mouth?

Spins are only valid for 72 hours, so you’d better go clickin’ while the clocks ‘a tickin’. To be eligible for the bonus, players must deposit C$10 in one instance. The live casino bonus wagering requirement is also x40.

The mid-week bonus is available at 25% up to C$100 and is available every Tuesday. I must say, I really like the breadth of different bonus options available here. Like the rest of them, the wagering requirement is x40.

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First deposit bonus code

You don’t need a bonus code to claim Casino Joy’s first deposit bonus.

Extra and no deposit spins

In addition to your welcome deposit bonus you also receive 50 free spins on 9 Pots of Gold.

You will be credited with 50 Extra Spins instantly from the first day after you make your qualifying deposit.

Any winnings generated from these spins are subject to a 40x wagering requirement.

Casino Joy slots and games

Casino Joy has a repertoire of over 1,400 games from the best game providers in the gaming industry.

Their games pages are populated with NetEnt, Yggdrasil, Microgaming, NYX and Evolution Casino productions, in various categories such as slots, progressive slots, table games and live casino.

As a player, you can pick between online slots, card and table games, jackpots and live dealer games.

To help you navigate around our massive game library, you can browse games by filters. You can also search games by name.

Amongst some of the hottest games on offer, there is Book of Dead, Gonzo’s Quest, Rainbow Jackpots and Reactoonz 2.

Jackpot fans have plenty of games available at their fingertips, including Divine Fortune, Holmes and the Stolen Stones and Reel King Mega.

Slots1100+Gonzo’s Quest
Roulette25+European Roulette Gold
Blackjack25+Atlantic City Blackjack
Table Games20+Baccarat
Video Poker10+Jacks or Better


Expert’s comment
Casino Joy seems to really push their slot games, so I had a bash on those first. I hit up Fire Joker, and straight away I liked how their lowest bet was 10c which meant I could give it a really good go and not worry about spending too much money.

Fire Joker is the most old-school slot game I’ve seen playing online. There are no bells and whistles, which is ironic for a game with joker in the name, and there are just three reels. This is like a real, physical one-armed bandit. Overall, it feels like a pretty limited experience so I headed off in search of more excitement.

SUPER LION. If that name isn’t going to excite anyone, I don’t know what you’re doing in this online world. I had to click on it, and of course, I wasn’t disappointed. It had space! It had ancient Greek symbols! It had SPACE LIONS and it had cheap spins (plus a $5k jackpot)! I won a few times, didn’t get anywhere near the jackpot, and left those strange shores for the good old live casino.

European roulette was first up, with a $1 minimum bet. After a few rounds of red or black, I threw a few chips on the numbers and managed to come away with a good $20 win - so I quickly bailed and hit up some blackjack.

Do you know those days when the dealer just has the right cards every single time? Yeah, that just happened to me - blowing my roulette profit out of the water. Aside from the crushing disappointment of the loss, all the games played well and the dealers were really friendly.

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Casino Joy on mobile

You can play at Casino Joy without having to download any software, and you’ll be able to play on more than 1,400 titles simply by visiting Casino Joy from your mobile device.

As a result, there are no mobile casino apps to download. Simply head to the site from your phone’s or table’s web browser to pick up where you left off.

All the games are fully optimised and responsive to adapt to a variety of screens.

Expert’s comment
Casino Joy on mobile was well laid out and easy to navigate, with big buttons and clear signposting. I played a few spins on Book of Dead over 4G, which worked perfectly. I thought the live casino might present a bit more of a problem, and there was a little bit of lag - although nothing serious.

The one issue I had was that there was a delay between clicking play and the game load screen coming up, which could leave some users thinking their click hadn’t registered. That’s a bit of a problem but it’s not a major one - all in all Casino Joy did a good job with that.

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Live casino games

Casino Joy includes a substantial number of live casino games, allowing you connect and play with a live dealer for that real casino feel.

You will find quite a Roulette and Blackjack variants, as well as the ever-popular Texas Hold ‘Em, Baccarat, and others.

All the games are supplied by leading supplier Evolution Gaming, so you can rest assured that you are playing some of the finest games in the industry in a live studio setting.

There is no need to head into town to enjoy the live gaming experience. You can chat with the dealer as well as other players as you play along.

Most importantly, these games are available around the clock.

Safe gambling – is Casino Joy casino safe?

We want you to play for the right reason: to have fun. However, gambling can be addictive and we want you to keep on top of your game. In our responsible gaming section, you’ll find:

  • Self-assessment test
  • Deposit limits
  • Reality checks
  • Temporary or permanent account closure
  • Self exclusion
  • Links to problem gambling treatment organisations and gambling content filtering systems


If you don’t find the answers to your questions under our Help or FAQ section, you can easily get in touch with a member of our customer support team.

Our Support team is available daily from 08.00 – 1.00 AM GMT via live chat, email and phone.

Expert’s comment
Straight away I am not too happy with Casino Joy’s live chat options because they use a chatbot, not a real person. While you may get the answers you were looking for, this feels like a really lazy cop-out by Casino Joy that isn’t built with the user in mind. I wanted to find out if I needed to verify my account to withdraw money, so I decided to send them an email. I could have also phoned, but they only have a European number available.

Casino Joy got back to me in about five or six hours, which isn’t rapid but the human touch was nice, and they answered my question as well as providing an update on my withdrawal - which I didn’t ask for. If I’m honest, that’s saved Casino Joy’s customer service rating.

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KYC & Documents

Before you can play on Casino Joy, you need to sign up and verify your account and identity.

You can transfer documents safely within the casino after you have logged in. We’ll be asking you for these documents during our KYC (Know Your Customer) check:

  • Proof of ID (passport, ID card or driver’s licence)
  • Proof of address (an official letter with your name and address)
  • Proof of banking method (the exact specs vary between payment methods)
Expert’s comment
At no point was I asked to verify my account or upload any documents. The only message I got on screen was that verification wasn’t required of me at that time.
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In order to facilitate deposits and request withdrawals, we have made available a number of payment methods.

Payment methodMinimum depositFeesProcessing time
Apple Pay$10NoneInstant


Canadian casino players can opt for bank cards including debit and credit cards, e-wallet options as well as direct banking solutions.

Payment methodMinimum WithdrawalFeesProcessing time
Visa$10None2-5 Banking Days
MasterCard$10None2-5 Banking Days
Boku$10None2-5 Banking Days
Paysafecard$10None2-5 Banking Days
Skrill$10None2-5 Banking Days
Neteller$10None2-5 Banking Days
PayPal$10None2-5 Banking Days
ecoPayz$10None2-5 Banking Days
MuchBetter$10None2-5 Banking Days
MiFinity$10None2-5 Banking Days
Jeton$10None2-5 Banking Days
Trustly$10None2-5 Banking Days


Payout Speed, Security and Player Protection

Deposit LimitsAdjustable
Activity LimitationsAvailable
Self ExclusionAvailable
Protection of MinorsGuaranteed
Problem Gambling OrganisationsGAMSTOP, BeGambleAware
Licence number045235-R-324169-010
RTP AnalysisNot Published
Anti Money LaunderingID Verification


Expert’s comment
As I mentioned previously, I used an e-wallet for my deposits and withdrawals as a MasterCard doesn’t work when you want to get your cash back. I don’t know if this is an NZ thing or not, but folks, stay away from MasterCard - trust me.

There was no deposit fee, which is nice, and it all went through without a hitch. A $3 withdrawal fee on my $50 seemed a little steep though, but I guess that’s the price you gotta pay.

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Casino Joy Reviews by Players



Love this site. There’s a massive selection of slots wolf gold is amazing. Does seem to take a while to payout but I guess they have to verify and authorise. Online chat are more than happy to help
Jack B

Jack B

Good games, generous sign up bonus, high Rtp versions of the games. Quirky KYC requests at payout left me skeptical but all sorted out in a day or 2. Bar the small withdrawal fees and quirky KYC reqs, an overall good site.
Paul Naylor

Paul Naylor

One of the best casinos. Regular bonuses. All your favourite slots and most importantly very good support via live chat and email.
richard penfold

richard penfold

My experience with casino joy has made gaming a lot more fun than ever
Brian Morin Casino Reviewer, Content Editor
Brian works in iGaming since 2018 reviewing online casinos, writing guides, and trying new games and strategies. His rich experience in gambling helps the Casinosters team provide you with honest reviews, profitable bonuses, and rewards. Brian is a big fan of video slots and traditional casino card games.
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Casino Joy